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FAQ: Paul Arrendell's Call for Industry Shift from Speed to Systems
TL;DR
Paul Arrendell's scalable quality systems offer a strategic advantage by reducing errors and cutting product hold times by 40%, enabling teams to outperform under pressure.
Arrendell's approach replaces sprint models with system-based workflows that track process friction, use visual checklists, and fix bottlenecks like 11-day approval delays for 2-hour tasks.
By building systems that reduce patient risk and audit failures, Arrendell's methods create safer healthcare environments and more sustainable work practices for global teams.
A quality executive reveals that 40% of engineers face deadline pressure, yet only 12% perform better, advocating for smarter workflows over faster sprints.
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Paul Arrendell argues that productivity in technical fields should focus on moving smarter through scalable systems rather than just moving faster, as speed without structure can lead to errors and risks in high-stakes environments.
According to a 2023 McKinsey report, 40% of engineers in healthcare and manufacturing face high deadline pressure, but only 12% say it improves performance, and unstructured speed can cause product recalls, audit failures, and patient risks.
Paul Arrendell is a seasoned engineering and quality executive with over 30 years of leadership experience at companies like Abbott Diagnostics, KCI Medical, and Becton Dickinson, specializing in medical device and manufacturing industries.
This advice is targeted at professionals in healthcare, engineering, and manufacturing, particularly those operating in high-risk environments where system failures can have serious consequences.
Arrendell suggests creating visible workflows, shared accountability, reducing process friction, turning complex forms into visual checklists, and tracking where work gets stuck rather than just time spent.
His strategies included cutting internal product hold times by 40% through visual checklists and identifying bottlenecks like an 11-day change approval process that only required 2 hours of actual work.
- Track where work gets stuck, not just where it gets done
- Create shared systems that don't depend on 'hero mode'
- Turn reports into feedback loops that lead to change
- Train for understanding, not just task completion
It moves away from sprint-style workflows that prioritize speed, instead focusing on building sustainable systems that guide people, catch issues early, and build trust across teams for long-term effectiveness.
He has been featured in Fortune Magazine, recognized as Top Chief Quality Officer of the Year by the International Association of Top Professionals, and listed among San Antonio's Top 25 Healthcare Technology Leaders.
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