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A2Z Cust2Mate Solutions: Consumer Expectations Gap in Physical Retail FAQ
A2Z Cust2Mate Solutions released research showing a significant gap between shopper expectations and supermarket performance, with 60% valuing fast shopping but only 36% experiencing it. The company's smart cart technology aims to address these gaps by enhancing in-store experiences through AI-powered carts that track spending, locate products, and speed checkout.
The research reveals a significant gap between what shoppers expect from supermarkets and what they actually experience, particularly in fast, hassle-free shopping, pricing transparency, and timely promotions.
The survey was conducted among 1,600 consumers across the United States, France, and Italy.
60% of respondents view fast, hassle-free shopping as highly important.
Only 36% of consumers believe supermarkets consistently provide that experience.
46% of consumers missed eligible promotions, 45% abandoned purchases due to unclear pricing or discounts, and 32% left stores because of long checkout lines.
A2Z Cust2Mate Solutions offers AI-powered smart shopping carts that help track spending, locate products, receive discounts, and speed up checkout.
Nearly half of respondents said they would be very or extremely likely to use smart shopping cart technology.
It helps retailers increase revenue, optimize store operations, and mitigate loss through targeted retail media, real-time shopper engagement, and actionable data on in-store behavior.
The full press release is available at https://nnw.fm/x54vY.
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