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NFON's AI and Partner Strategy: NEXUS CONNECT 2026 and NFON Next 2027 FAQ
TL;DR
NFON's NEXUS partner program and modular license model give partners a competitive edge by simplifying sales and enabling scalable AI solutions for new market segments.
NFON's strategy combines a modular license model with structured partner enablement through NEXUS CONNECT 2026, systematically scaling AI-based business communications across Europe.
NFON's AI integration improves business communications, making companies more efficient and enhancing customer interactions for better service and growth opportunities across Europe.
NFON's hackathon engaged 60 partners in hands-on AI configuration, demonstrating practical co-creation beyond traditional training for real-world communication solutions.
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NEXUS CONNECT 2026 marks the start of the next implementation phase for NFON's strategy, operationally activating innovations like the modular license model and NEXUS partner program with over 250 partners to drive AI-based business communications transformation.
The core elements are the NEXUS partner program and the modular license model, which aim to reduce portfolio complexity, standardize sales and cooperation models, and create a consistent foundation for partner collaboration.
NFON is expanding its AI portfolio (including Nia, AI Essentials, and Nia FrontDesk), integrating botario, expanding targeted partnerships, and implementing the modular license model and NEXUS partner program to enable partners to market scalable solutions.
The initiative involves NFON AG leadership including CEO Andreas Wesselmann and Executive Vice President Sales and Marketing Alexander Wettjen, along with over 250 participating partners in the NEXUS ecosystem.
The modular license model is based on packaged licenses for business telephony that reflect different user roles and usage scenarios, integrating both core telephony functions and AI-based services like AI Essentials to reduce complexity and standardize sales.
NEXUS combines partner roles and commission models into a single program with structured support for sales, implementation, and scaling, giving partners maximum transparency and flexibility while enabling them to market AI-based services effectively.
The transformation is underway with NEXUS CONNECT 2026 signaling the start of the next implementation phase in January 2026, as part of the broader NFON Next 2027 strategy program.
NFON is focusing on establishing itself as the leading provider of AI-based business communications in Europe, targeting both existing customer/partner relationships and new market segments.
By creating clear commercial structures through the modular license model and NEXUS program, NFON positions AI as a natural part of the offering that is clearly communicable and sustainably monetizable for partners.
The hackathon supports the year's kick-off with a clear focus on partner enablement for the market launch of NFON's AI portfolio, helping partners implement and scale AI-based solutions.
Curated from NewMediaWire

