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FAQ: Transforming Lives Through NDIS Support at Ability to Achieve
TL;DR
Ability to Achieve's outsider perspective gives them an advantage in simplifying complex disability support systems, helping families navigate services more effectively than traditional providers.
Ability to Achieve uses consistent, patient support work with forward-thinking planning to help participants achieve goals through incremental steps toward independence.
Ability to Achieve transforms lives by helping people with disabilities gain independence, recover from addiction, and participate fully in their communities.
An IT executive's lack of disability sector knowledge became his greatest asset in making support services more accessible and understandable for families.
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The article focuses on how Ability to Achieve, under Jones's leadership, is transforming disability support in Sydney through an outsider perspective that simplifies complex NDIS processes and emphasizes practical, outcome-focused support work.
Jones is the leader of Ability to Achieve who previously spent nearly twenty years in telecommunications and IT in New Zealand, managing business operations and strategic growth before relocating to Australia to expand the organization.
His outsider perspective allows him to relate to families who also struggle with complex terminology and processes, enabling him to simplify support into understandable terms while keeping the focus on achieving real outcomes for participants.
While clinical expertise is crucial behind the scenes, the organization emphasizes making support accessible, comprehensible, and effective in enhancing participants' daily lives through consistent, patient, and skilled support work.
Support workers assist participants with 'building blocks' like applying for university, obtaining identification, practicing public transport use, and building social confidence, while thinking 4-5 steps ahead to ensure safety and work toward long-term independence.
Transformations include: a participant moving from 365-day hospital stays to independent living; someone overcoming severe addiction and remaining drug-free for 3+ months; a person who hadn't left home for months now engaging in community activities; and several participants transitioning from one-on-one care to shared supported living.
This work is happening in Sydney, Australia, specifically mentioned in the context of Revesby and community activities like exploring Bondi cafes.
While public discussions often focus on costs and controversies, Jones observes daily transformative work where lives are fundamentally changed through consistent, skilled support that builds independence.
Support workers need constant vigilance, deep commitment, genuine care, and the ability to think multiple steps ahead while working toward participants' long-term independence.
Curated from Press Services
