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FAQ: cyan AG Wins First German ISP Client via CANCOM Partnership

cyan AG has acquired its first German Internet service provider (ISP) as a customer through its partnership with CANCOM, marking a milestone in its growth strategy.
The ISP will actively market cyan Guard 360, a cloud-based cybersecurity solution that protects small and medium-sized businesses from digital threats such as phishing.
ISPs are seeking to increase their average revenue per user (ARPU) by providing high-quality value-added services. cyan Guard 360 helps ISPs expand their service portfolio and tap into new, high-margin revenue streams.
Starting in September 2026, the ISP will actively market cyan Guard 360 to its customers.
Markus Cserna, CEO of cyan AG, stated that the first direct ISP deal in Germany is concrete proof that their growth strategy is working and that there is strong demand among German ISPs to offer cybersecurity services.
cyan Guard 360 is a simple, cloud-based solution that can be easily integrated into existing provider infrastructures without significant additional effort.
The solution focuses on protecting residential customers and small and medium-sized businesses from phishing, malware, and other malicious content.
cyan AG's customers include the Orange Group, Deutsche Telekom (Magenta/T-Mobile), and Claro Chile (America Movil Group).
