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FAQ: AllyAllez's 2026 Change & Service Architect In-House Certification Program
TL;DR
AllyAllez's certification program provides organizations with structural clarity and governance to gain a competitive advantage in AI implementation over unprepared competitors.
The program combines Service Architecture for defining service flows and AI placement with the DOIT Change Method for structured, ethical transformation following ACMP standards.
This initiative improves public services by creating clearer collaboration and measurable service delivery enhancements for citizens, patients, and partners through ethical, people-centered transformation.
AllyAllez's dual-track certification uniquely merges Service Architecture with change management, teaching teams to prevent AI failures by establishing clear roles and governance structures.
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The program aims to close the gap between technological ambition and organizational readiness by providing a dual-track qualification that unites Service Architecture with ethical, ACMP®-aligned change management, enabling organizations to implement AI successfully where structure works.
As regulated service providers accelerate digital transformation, many AI initiatives fail due to organizational lack of structural clarity, role legitimacy, and governance. This program addresses these critical gaps to ensure AI produces value rather than amplifying friction.
- Service Architect Certification: Provides structural clarity for safe, scalable AI implementation.
- Change Architect Certification: An ACMP®-aligned qualification built on a complete DOIT-based change plan.
The program follows the global ACMP® Change Management Standard© and combines Service Architecture with the DOIT Change© Method (Discover–Observe–Ideate–Transform framework). Training includes a two-day onsite intensive, two remote follow-up sessions, real-project coaching, and peer learning with a minimum group size of 6 participants.
Ideal for teams in public administration, hospitals, utilities, shared services, PPPs, and enterprise support functions such as IT, HR, finance, procurement, and operations. It's especially valuable for teams facing new leadership, onboarding cycles, AI strategy resets, or needing stronger alignment with IT and Compliance.
The program is delivered by AllyAllez, the exclusive D-A-CH (Germany, Austria, Switzerland) training provider for Acertare®, with bilingual facilitation in German and English.
Organizations gain a shared structural language, clearer collaboration between business and IT, reduced tool-sprawl, faster onboarding, and measurable improvements in service delivery for citizens, patients, and partners.
Acertare® is an ACMP® Qualified Education Provider© offering globally recognized Change Management training based on the DOIT Change© Method. AllyAllez GmbH is the exclusive D-A-CH training provider for Acertare®, delivering QEP-compliant education with expertise at the intersection of AI, service logic, governance, and organizational change.
The program incorporates the ACMP® Change Management Standard©, DOIT Change© Method (Discover–Observe–Ideate–Transform), servuction logic by Paul G. Huppertz, and uses diagnostic tools like the Acertare Change Canvas to build trust, dialogue, and alignment.
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