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FAQ: iuvo's Achievement of Microsoft's Support Services Designation
TL;DR
iuvo's Microsoft Support Services designation gives clients a competitive edge through faster issue resolution and priority escalation paths that minimize business downtime.
iuvo earned Microsoft's Support Services designation by passing rigorous third-party audits of support capabilities, staff expertise, customer satisfaction programs, and case performance metrics.
This designation helps businesses leverage technology more effectively, creating more resilient operations and secure digital experiences that improve daily work for employees and customers.
iuvo is among the first companies globally to earn Microsoft's new Support Services badge, validating their exceptional performance in cloud support and customer satisfaction.
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Microsoft's Support Services designation is a recognition launched at Microsoft Ignite 2025 that publicly validates partners with demonstrated excellence in delivering high-quality support across the Microsoft Cloud, enabling customers to identify high-performing support partners through public Microsoft badging.
iuvo is among the first companies in the world to earn this designation, which shows they're not just keeping pace with industry standards but helping set them, and it signals to the market that iuvo consistently delivers a level of support recognized by Microsoft as exceptional.
To achieve this recognition, iuvo had to pass a stringent, third-party audit of support capabilities and processes, support staff expertise, customer satisfaction programs, and case performance metrics including the ability to minimize escalations to Microsoft, while also meeting prerequisites like prior Solutions Partner designations and CSP authorization.
Clients benefit from elevated support, priority escalation paths, and exceptional customer experience, which directly translate into reduced downtime, faster resolutions, and more resilient operations, with assurance they're working with a partner recognized by Microsoft for delivering the highest level of support.
The Support Services designation was launched at Microsoft Ignite 2025, and iuvo achieved this recognition in the first wave, as announced on December 01, 2025.
Bryon Beilman, President & CEO at iuvo, stated that it's an incredible honor and validation of their work, attributing the early achievement to their team's proactive approach and deep technical expertise, and noting that customers can feel assured they're working with a partner recognized by Microsoft.
iuvo is recognized as a strategic, high-touch partner for Microsoft 365, Azure, and multi-cloud environments, demonstrating exceptional performance across all criteria for supporting these Microsoft Cloud technologies.
This designation creates a clear differentiator in a crowded marketplace by enabling customers to easily identify high-performing support partners through public Microsoft badging, particularly important as customer expectations rise around cloud performance, operational continuity, and secure digital experiences.
According to the content, you can refer to Microsoft's program documentation for more information about the Support Services designation program requirements and criteria.
According to Bryon Beilman, this designation is proof that there are great options for businesses that feel they aren't leveraging Microsoft 365 to its fullest potential, and iuvo is one of those options with recognized expertise and high-touch support.
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