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FAQ: SunKnowledge Virtual Medical Assistant Services
TL;DR
SunKnowledge's virtual medical assistants provide up to 80% cost savings and increased revenue, giving healthcare practices a significant competitive advantage through optimized operations.
SunKnowledge's virtual medical assistants undergo rigorous training in medical terminology, EHR systems, and HIPAA compliance to ensure accurate administrative and clinical workflow management.
SunKnowledge's virtual medical assistants enable healthcare providers to focus more on patient care, creating a more compassionate and efficient healthcare system for everyone.
SunKnowledge's virtual medical assistants handle everything from scheduling to insurance verification, trained on systems like Epic and Athenahealth to support healthcare operations nationwide.
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SunKnowledge provides virtual medical assistant services that help medical practices manage administrative, clinical, and operational workflows, including scheduling, patient coordination, insurance verification, and claims management.
SunKnowledge has been providing healthcare outsourcing services for nearly two decades, establishing itself as a leader in virtual medical assistant solutions.
Unlike general virtual office assistants, SunKnowledge's team is exclusively trained for healthcare operations with deep knowledge of insurance guidelines, medical codes, revenue cycle workflows, medical terminology, EHR/EMR systems, and communication etiquette.
Key benefits include up to 80% savings on administrative costs, 24/7 global support, HIPAA-compliant operations, customized solutions, scalability based on patient volume, and guaranteed accuracy with zero downtime.
SunKnowledge provides services across all 50 states with a proven track record and references nationwide.
The company follows stringent HIPAA compliance protocols and conducts regular audits to ensure all patient information is handled securely and confidentially.
The services are designed for healthcare entities of all sizes and specialties, including hospitals, clinics, and individual practitioners.
Virtual assistants undergo rigorous training in medical terminology, EHR/EMR systems, payer requirements, and communication etiquette to ensure they can provide specialized healthcare support.
SunKnowledge offers flexible plans including full-time medical practice virtual assistant services or short-term project-based support to meet diverse operational demands.
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