FAQ: Volunteering at the 38th Annual Trains at NorthPark for Ronald McDonald House of Dallas
Summary
What is the Trains at NorthPark event and who organizes it?
The Trains at NorthPark is a 38th annual fundraising tradition organized by the Ronald McDonald House of Dallas, presented by Bank of Texas for the 17th consecutive year, featuring train exhibits and holiday attractions.
Why is this event important and what does it support?
The event supports RMHD’s mission of providing a home-away-from-home for families with children receiving critical medical treatment at Dallas-area hospitals, aiming to raise more than $1.1 million to continue this vital work.
When does the Trains at NorthPark event take place?
The event runs from Saturday, November 15, 2025, through Sunday, January 4, 2026, spanning eight weeks during the holiday season.
Where is the Trains at NorthPark located?
The exhibit is located on Level One in NorthPark Center in Dallas, Texas.
What volunteer roles are available and what would I be doing?
Volunteers assist with greeting guests, monitoring the exhibit, selling tickets and merchandise, and helping families create lasting holiday memories, with weekday shifts being most needed.
Who can volunteer and are there any age requirements?
Volunteers must be 15 years or older, and the event is perfect for individuals, school groups, corporate teams, and families looking to give back during the holidays.
How do I sign up to volunteer?
Volunteers can sign up for shifts online through the Trains at NorthPark website at https://trainsatnorthpark.org/volunteer/.
What new attractions are featured at this year’s event?
This year features several new attractions including the Art on the Rails auction, Choo-Choo Tales live story-time performances, and Sensory Hours made possible by Children’s Health.
Who should I contact for more information about Ronald McDonald House of Dallas?
For more information about Ronald McDonald House of Dallas, contact them at 214.631.7354 or visit www.rmhdallas.org.
How long has Ronald McDonald House of Dallas been serving families?
Ronald McDonald House of Dallas was established in 1981 and has been serving as a home-away-from-home for families of seriously ill children seeking medical treatment in Dallas-area hospitals for over 40 years.
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