MobileX Gold Network FAQ: Priority Access Wireless Service
Summary
MobileX is launching the Gold Network on October 18, providing customers with priority high-speed network access options to combat congestion. This first-of-its-kind service offers on-demand or monthly plans that give users control over their mobile speed experience.
What is the MobileX Gold Network?
The MobileX Gold Network is a priority access wireless service that provides faster speeds and lower latency during network congestion, available through on-demand or monthly plans.
When will the Gold Network be available?
The Gold Network will launch on October 18 and will be available through the MobileX app in XtraOptions.
What are the different Gold Network options available?
There are four options: Gold On Demand ($2.10/GB), Gold Unlimited 10 (10GB for $19.88/month), Gold Unlimited 30 (30GB for $29.88/month), and Gold Build Your Own (customized plans starting at $4.08/month).
How does the Gold Network benefit users?
It provides faster speeds and lower latency during network congestion, delivering smoother streaming, more reliable video chat, and a more responsive experience in crowded areas.
Who is the target audience for the Gold Network?
The service is designed for customers who experience network congestion in their daily lives and want priority access when needed, such as at concerts, sporting events, or in busy areas where they live and work.
How can customers access the Gold Network?
Customers can access it through the MobileX app, available on the Apple App Store and Google Play, or by purchasing a MobileX SIM starter pack at Walmart stores or Walmart.com.
What is the difference between Gold On Demand and the monthly Gold plans?
Gold On Demand provides one-time high-speed boosts for specific occasions, while Gold Unlimited and Gold Build Your Own offer continuous monthly priority data access.
How does regular high-speed data pricing compare to Gold Network pricing?
Regular high-speed data is now $1.90 per GB (reduced from $2.10), while Gold On Demand priority access is $2.10 per GB, and Gold Build Your Own regular data starts at $3.88/month (reduced from $4.08).
Where can I find more information about MobileX terms and conditions?
For more information on Terms and Conditions of Service, including the fair use policy, visit mymobilex.com.
Why is MobileX introducing the Gold Network?
According to CEO Peter Adderton, MobileX is introducing the Gold Network to give customers choice and control over their network performance, rather than having carriers dictate access as has traditionally been the case.
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