FAQ: G&A Partners' Growth Strategy and Leadership Insights
Summary
This Q&A with John W. Allen, President and CEO of G&A Partners, explores the company's 30-year success as a PEO and HRO provider, highlighting its growth through organic expansion, client retention strategies, and strategic acquisitions like GrowthForce.
What is G&A Partners and what services do they provide?
G&A Partners is a professional employer organization (PEO) and human resources outsourcing (HRO) company that helps businesses manage HR functions including payroll, benefits administration, HR management, and risk management.
Who is John W. Allen and what is his role at G&A Partners?
John W. Allen is the president and CEO of G&A Partners, overseeing daily operations and guiding strategic direction and long-term growth; he co-founded the company in 1995 after serving as a consulting partner at Grant Thornton.
What has been the cornerstone of G&A Partners’ 30-year success?
The exceptional dedication of their team has been the driving force behind their success, with collective effort leading to significant growth and accomplishments over three decades.
What are the three main ways G&A Partners achieves growth?
The three main growth drivers are organic growth through new business acquisition, client retention supported by monthly NPS and eNPS surveys, and strategic acquisitions that complement rather than replace the other methods.
How does G&A Partners integrate employees from acquired companies?
They prioritize retaining seller’s employees, especially client-facing staff, to aid client retention and reduce employee uncertainty; approximately one in four employees joined through acquisitions in the past five years.
What was G&A Partners’ most recent acquisition?
Their most recent acquisition was GrowthForce, an outsourced accounting firm that will merge with G&A’s accounting division to form an innovative financial operations platform.
How many clients and employees does G&A Partners support?
G&A Partners supports more than 4,400 clients and 120,000 worksite employees nationwide, with nearly 800 internal employees.
Where is G&A Partners headquartered and how long have they been in business?
G&A Partners is headquartered in Houston, has offices throughout the U.S., and recently celebrated 30 years in business.
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