FAQ: Westerra Credit Union's Symitar User Group Seminar

What is the main purpose of the Symitar User Group seminar hosted by Westerra Credit Union?

The seminar serves as a peer forum to unite regional industry leaders and system experts from Denver-area financial institutions that use Jack Henry Symitar as their core system, facilitating discussions on strategic initiatives and fostering collaboration.

Where and when did Westerra Credit Union host the Symitar User Group seminar?

The seminar was hosted at Westerra Credit Union’s headquarters in Cherry Creek, though the specific date is not provided in the content.

Who participated in the Symitar User Group seminar?

Participants included regional industry leaders, system experts from other Denver-area financial institutions using Jack Henry Symitar, and Westerra’s leadership team, including Nicole Andrushko (VP of Marketing) and Kelvin Lui (Interim CIO).

What strategic initiatives were discussed during the seminar?

Discussions focused on leveraging AI to improve operational efficiency, engaging with Gen Z and Gen Alpha to increase memberships among younger generations, and enhancing technology activations to strengthen members’ experience and financial wellness.

Why is hosting this seminar significant for Westerra Credit Union and the broader credit union community?

Hosting the seminar reflects Westerra’s commitment to driving shared innovation, collaboration, and influence, creating space for meaningful conversations that lead to better solutions, a stronger voice for credit unions using Symitar, and a more resilient credit union ecosystem.

How does this seminar benefit members and communities according to Westerra’s leadership?

According to Kelvin Lui, Interim CIO, the seminar fosters a stronger credit union ecosystem and accelerates innovation that ultimately benefits members and communities through open dialogue, real-time problem solving, and collective learning.

What is Westerra Credit Union’s background and commitment to the community?

Founded in 1934 by eight schoolteachers, Westerra Credit Union serves over 110,000 members in the Denver area, contributes more than $500,000 annually to regional education foundations and school districts, and was recognized by Newsweek’s ‘Best Regional Banks and Credit Unions’ in 2024.

Where can I find more information about Westerra Credit Union?

For more information, visit www.westerracu.com or follow Westerra on Facebook, Instagram, LinkedIn, and X (Twitter).