FAQ: Tyrone Thomas Jr.'s Journey with PuroClean Franchise Ownership

What is PuroClean and what services does it provide?

PuroClean is a property restoration franchise offering water damage remediation, fire and smoke damage restoration, mold remediation, and biohazard clean-up services to residential and commercial customers across the U.S. and Canada.

Who is Tyrone Thomas Jr. and what is his background?

Tyrone Thomas Jr. is a PuroClean franchise owner with over 15 years of restoration industry experience, including nine years with a competitor before joining PuroClean in 2021 with business partners Marife Jarillo and Sean Thomas.

How many PuroClean locations does Tyrone Thomas Jr. own and where are they located?

He owns three thriving locations across Southern California in Clairemont, Bonita, and Del Cerro.

What recognitions has Tyrone Thomas Jr. received from PuroClean?

He has been recognized as a Brand Ambassador, a two-time President’s Circle honoree (top 10% of franchise owners nationwide), and a member of the Network Leadership Council.

Why did Tyrone Thomas Jr. transition to business ownership with PuroClean?

He wanted the freedom to shape his own company culture built on integrity, excellence, and compassion, which he felt PuroClean supported after his extensive experience in the restoration industry.

What drives Tyrone’s commitment to excellence in his business?

He believes excellence is a responsibility, treating every customer like family during their hardest moments, and this mindset reflects his team’s dedication and strengthens both his business and the PuroClean brand.

What is the Network Leadership Council (NLC) and why did Tyrone join?

The NLC is a select group that collaborates with PuroClean leadership on growth and strategy. Tyrone joined to represent fellow franchise owners, share real-world insights, and help develop practical strategies.

How do franchisee-led initiatives like the NLC benefit the PuroClean brand?

They build a sense of shared ownership, provide a platform for franchise owners to share ideas and solve problems together, and ensure alignment on what’s best for customers through collaboration.

What values does Tyrone emphasize in his business approach?

He focuses on integrity, excellence, and compassion, creating a company culture that treats customers like family and turns his vision into impactful service.