FAQ: PropUp's New Inspection App Features for Maintenance Teams

What new features has PropUp added to its Inspection App?

PropUp has introduced high-definition video inspections and time-stamped photo capture capabilities to enhance inspection accuracy and speed.

Why were these new features developed?

The features were developed in direct response to a request from Point Guard Management to help maintenance teams complete inspections faster and more accurately, improving diagnostics and reducing maintenance call-backs.

How quickly did PropUp deliver these new features?

PropUp delivered the solution from initial concept to launch in just 31 days, demonstrating their commitment to rapid innovation and customer-driven development.

What are the main benefits of the HD video inspection feature?

The HD video inspections allow users to capture unlimited videos for various inspection types, cut inspection time from 30 minutes to 3 minutes, and reduce technician go-backs by more than 50% by capturing accurate diagnostic-level information.

How do time-stamped photos help maintenance teams?

Time-stamped photos help verify inspection timing, location, and condition with accuracy, differentiate in-app photos from manual uploads for transparency, and resolve resident disputes with confidence backed by data.

Who specifically requested these new features?

Point Guard Management requested these features, and their President Tim Farha praised PropUp’s responsiveness in delivering the solution within a month.

What types of inspections can benefit from these new features?

The features are particularly valuable for move-outs, move-ins, preventative maintenance, asset tracking, resident concerns, incident reports, and due diligence walks.

Where is PropUp’s service available?

PropUp provides maintenance, facilities, and property operations tools to property managers and owner operators across the United States and Canada.

How does PropUp integrate with existing systems?

PropUp is a full maintenance and facilities suite that integrates with residential property management software, delivering tools designed to elevate operational efficiency and team performance.

Where can I get more information about PropUp and these new features?

For more information, visit PropUp’s website at https://www.gopropup.com/.