FAQ: Proshield.Services and Thumbtack Partnership Transforming Home Projects

What is the partnership between Proshield.Services and Thumbtack about?

The partnership aims to transform the home projects customer experience by combining Thumbtack’s network of local service businesses with Proshield.Services’ customer-centric support model, offering expert guidance and live agent support from project start to finish.

Why is this partnership significant?

It addresses long-standing customer service challenges in the home improvement industry, such as contractor reliability and lack of support during decision-making, by providing a comprehensive support layer for homeowners.

How does Proshield.Services enhance the home improvement process?

Through expert contractor matching, live agent support, and post-completion follow-up, Proshield.Services ensures customers receive guidance and assistance at every stage of their home improvement projects.

Who benefits from this partnership?

Homeowners facing repair or improvement projects benefit from enhanced support, while contractors gain access to a platform that prioritizes customer satisfaction and project success.

What services does Proshield.Services initially focus on?

Initially, it focuses on roofing projects, kitchen and bathroom remodeling, structural repairs, and exterior improvements, areas where customer guidance is most crucial.

What future services is Proshield.Services planning to offer?

Future services include project monitoring, bid process guidance, bid evaluation through SafeQuote.Org, and project financing for qualified projects using certified contractors.

How does this partnership set a new standard for the home improvement industry?

By integrating Thumbtack’s extensive network with Proshield.Services’ support model, the partnership offers a customer-first approach that guides homeowners through every step of their projects, ensuring satisfaction and success.

Where is this service available?

While the press release mentions Westport, CT, as the announcement location, the service aims to support homeowners broadly, leveraging Thumbtack’s network of 300,000 local service businesses across the United States.

When did this partnership officially launch?

The partnership was officially announced on August 14, 2025, as per the press release.

Who can I contact for more information about Proshield.Services?

For more information, homeowners and contractors are encouraged to reach out through the official channels of Proshield.Services or Thumbtack, as detailed in their respective websites or press materials.