FAQ: OPTICS for Healthcare's AI Platform Addressing Workplace Violence in Healthcare

What is the OPTICS for Healthcare platform?

The OPTICS for Healthcare platform is an AI-driven workplace violence assessment and risk mitigation tool specifically designed for healthcare environments, combining artificial intelligence with human oversight to improve safety and compliance.

Why is the OPTICS platform significant?

It addresses a critical issue where healthcare workers face violence at five times the rate of private industry employees, costing the U.S. healthcare system at least $12.7 billion annually in related expenses.

How does the OPTICS platform work?

The platform integrates five components: a current state assessment, GAP analysis, AI-generated policies and playbooks, a critical content library with regulatory updates, and a management dashboard for analytics and updates.

Who is behind the OPTICS platform?

David Brake and Kim Urbanek, Co-founders of OPTICS for Healthcare, lead the initiative, combining cutting-edge technology with deep domain expertise to tackle healthcare’s workplace violence epidemic.

When will the OPTICS platform be available?

Product pilots begin in the fall of 2025, with a nationwide release targeted for early 2026.

Where is the OPTICS platform applicable?

It’s designed for the entire U.S. healthcare ecosystem, including hospitals, assisted living facilities, skilled nursing facilities, and physician practice groups.

What are the benefits of the OPTICS platform?

The platform aims to improve staff safety, reduce liability, enhance regulatory compliance, decrease turnover, and ultimately increase the quality of patient care.

How can healthcare organizations learn more about OPTICS?

Interested parties can contact OPTICS for Healthcare at [email protected] for more information.