FAQ on Aaron Altscher's Role and Carr Properties' Technology Strategy
Summary
What is Aaron Altscher’s role at Carr Properties?
Aaron Altscher leads the company’s technology strategy, focusing on innovation and operational excellence across real estate operations, cybersecurity, emerging technologies, and data analytics.
How has Carr Properties utilized data analytics in real estate operations?
Carr Properties recognized the value of operational data early on, investing in a proprietary platform that collects data from various systems to drive sustainability goals, enhance service, and improve building performance.
What is the difference between operational technology (OT) data and traditional IT systems at Carr Properties?
OT data comes from systems controlling building operations like HVAC and lighting, used for real-time decisions to improve comfort and efficiency, whereas IT supports business operations like email and networks.
What significant shift has occurred in Carr Properties’ technology infrastructure recently?
The development of a unified, centralized analytics platform has been the most impactful shift, providing a single view across all operational systems to enhance decision-making and customer experience.
Why is Carr Properties considered an early adopter of data analytics in real estate?
Carr Properties invested in building its own data infrastructure before ‘smart buildings’ became mainstream, leveraging innovation to set new benchmarks in the industry.
What background does Aaron Altscher bring to his role at Carr Properties?
Aaron Altscher has 15 years of consulting experience in prop-tech and commercial real estate, with a focus on technology solutions, and holds a Master of Business Administration from The University of Mary Washington.
How does Carr Properties’ approach to technology enhance customer experience?
By bridging the gap between OT and IT, Carr Properties uses real-time data to optimize building operations, ensuring comfort, safety, and efficiency, which aligns with their commitment to Distinguished Hospitality.
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