Insights from Gajen Kandiah on Leadership, AI, and Digital Transformation
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How did Gajen Kandiah’s early life in Sri Lanka influence his leadership style?
Growing up during civil conflict in Sri Lanka taught him the value of urgency, adaptability, and empathy, shaping his leadership to be decisive, respectful, and people-focused.
What was Gajen Kandiah’s path to success without a traditional degree?
His success was fueled by a strong work ethic, continuous learning, and seizing opportunities, proving that unconventional paths can lead to significant achievements in the tech industry.
How does Gajen Kandiah view the role of AI in empowering people?
He believes AI should empower, not replace, people, advocating for up-skilling initiatives like the ‘AI Guilds’ to ensure technology benefits everyone without leaving anyone behind.
What are some key leadership lessons Gajen Kandiah learned at Cognizant?
Key lessons include investing through downturns, spotting and capitalizing on white space, and empowering those closest to the customer to drive growth and innovation.
What leadership principles did Gajen Kandiah take away from his time at Hitachi?
At Hitachi, he learned the importance of mastering multiple horizons of planning, carrying contingency plans, and building consensus across cultures to navigate complex challenges.
What is the ‘AI Guilds’ program mentioned by Gajen Kandiah?
The ‘AI Guilds’ is a 12-week program designed to up-skill employees in AI technologies like prompt engineering and model oversight, ensuring they can effectively partner with AI tools in their work.
Why does Gajen Kandiah emphasize responsible AI?
He stresses responsible AI to ensure technologies are developed and deployed with ethical considerations, including explainability, bias testing, and human oversight, to build trust and avoid harm.
How can individuals learn more about Gajen Kandiah’s work and insights?
Individuals can explore his LinkedIn profile or the Hitachi Digital website for more information on his contributions to digital transformation and AI.
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